- For now, we ship within Europe. Shipping worldwide will soon be possible.
- Our estimated delivery time is 3-10 days.
- Shipping costs are calculated based on the size and weight of the parcel and depending on the final destination.
- If you wish to return your item, this must be done within 14 days from receiving it. The return shipping cost is not included in the refund.
- Give us a heads up before returning your item by sending an email to info@thestraw.se and await our confirmation.
- All returns should be sent to:
The Straw AB
Terrassvägen 9, 167 52 Bromma, Sweden
Terrassvägen 9, 167 52 Bromma, Sweden
- If you wish to receive a full refund the product must be in new and unused condition with all tags still attached and not damaged in any way.
- In the event of a reclaim, please send an email to info@thestraw.se and we will advise you further.
- Wherever possible we prefer to deliver items using the manufacturer's original packaging to reduce waste caused by re-packaging.